Authorized before the visit.
We identify which services require prior authorization, submit the request with supporting clinical documentation, and track it to approval — before the patient shows up.
The visit that gets denied for a missing form
A clinically appropriate service denied for lack of authorization is the most frustrating kind of denial — entirely avoidable, and entirely a process failure.
We screen scheduled services against payer authorization rules, submit requests with the clinical documentation payers actually require, and track every request to approval before the appointment.
What we manage across prior authorization.
Authorization screening
Scheduled services are checked against payer-specific auth requirements.
Request submission
Requests are filed with the clinical documentation each payer requires.
Status tracking
Every request is tracked to approval, denial or additional-info request.
Peer-to-peer coordination
We coordinate peer-to-peer review scheduling when a payer requires it.
A visible workflow from intake to outcome.
Every handoff has an owner, a defined state, and a documented next action.
Screen
Upcoming scheduled services are checked against payer auth rules.
Submit
Requests are filed with the required clinical documentation attached.
Track
Status is monitored daily until a determination is reached.
Escalate
Additional-info requests or denials are addressed immediately, before the visit date.
What changes for your practice.
Questions about prior authorization.
We screen every scheduled service against current payer-specific authorization rules before the visit.
Standard turnaround is under 48 hours; urgent requests are expedited per payer guidelines.
We respond immediately with the additional documentation, before it becomes a delay for the patient.
We coordinate scheduling and provide the clinical summary; the peer-to-peer conversation itself is conducted by your provider.
Yes, it's commonly bundled, and also available as a standalone service.
It routes into our denial management and appeal workflow immediately.
Make your next claim cycle more accountable.
Request a free revenue audit. We review 90 days of claims and return a written report with the patterns and opportunities we find.
Request your free revenue audit
One business day response. Always a human.